Non-Discrimination Policy
Shamrock General Hospital and Shamrock Family Care Clinic comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation or gender identity. Shamrock General Hospital and Shamrock Family Care Clinic do not exclude people or treat them differently because of race, color, national origin, age, disability, religion, sex, sexual orientation or gender identity.
Shamrock General Hospital and Shamrock Family Care Clinic provide services to people with disabilities to communicate effectively with us.
Shamrock General Hospital and Shamrock Family Care Clinic provide free language services to people whose primary language is not English, including:
- Qualified staff who may be asked to provide language assistance services
- Qualified interpretation services through a third party
- Information written in Spanish
If you need these services, contact Jeanne Crossland, RN, hospital chief nursing officer, at (806) 256-2114, or Rebecca Wray, clinic manager, at (806) 256-5148.
If you believe that Shamrock General Hospital and Shamrock Family Care Clinic have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation or gender identity, you can file a grievance with:
Jeanne Crossland
1000 S, Main St. Shamrock, TX 79079
806-256-2114
jeanne@sghtexas.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jeanne Crossland is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Language Assistance
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Favor de acudir a un empleado del hospital o clínica para recibir asistencia.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Hãy yêu cầu nhân viên bệnh viện hoặc bệnh xá để được giúp đỡ.
注意：如果您使用繁體中文，您可以免費獲得語言援助服 務。请向医院或⻔诊⼯作⼈员寻求帮助。
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료 로 이용하실 수 있습니다. 도 움 이 필 요 하 시 면 병 원 또 는 보 건 소 직 원 에 게 문 의 하 시 기 바 랍 니 다 .
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Humingi ka na lang ng tulong sa empleyado ng ospital o klinik.
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Veuillez demander de l’aide à un employé de l’hôpital ou de la clinique.
الرجاء طلب المساعدة من موظف المستشفى او العيادة مقرب لصتا .ناجمالب كل رفاوتت ةيوغلال ةدعاسمال تامدخ نإف ،ةغلال ركذا ثدحتت تنك اذإ :ةظوحلم الک ۔ نيہ بايتسد نيم تفم تامدخ يک ددم يک نابز وک پآ وت ،نيہ ےتلوب ودرا پآ براۓ مہربانی ہسپتال يا کلينک کے عملے سے مدد کے لۓ رگا :رادربخ نيرک1- رجوع کريں
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Пожалуйста, обратитесь за помощь к сотруднику больницы или клиники.
注意事項：日本語を話される場合、無料の言語支援をご利 用いただけます。病院もしくはクリニックの職員に通訳が必要 である事をお伝え下さい。
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການ ບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ກະລຸນາຂໍໃຫ້ພະນັກງານ ໂຮງຫມໍຫຼືພະນັກງານຄລີນິກມາຊ່ວ ຍເຫຼືອ
